Totesoft Documentation

Wake Plans and Limits

Plan comparison

Capability	Free	Paid/trial
Selected columns	Up to 5	Up to 5
Group-by dimensions	1	Up to 2 nested dimensions
Aggregate metrics	1	Multiple metrics within the five-field configuration limit
Issues loaded	Up to 500 per gadget load	Wake does not apply the 500-issue Free cap
CSV export	No	Yes, up to 1,000 rows per generated file
Main, Grouped, and Chart tabs	Yes	Yes
Resume after retryable interruption	Yes	Yes

What “full paging” means

Paid/trial Wake continues requesting Jira pages instead of stopping at 500 issues. It does not bypass:

• Jira permissions;
• Jira API rate limits;
• Forge invocation limits;
• browser limits;
• deleted or changed filters; or
• transient platform failures.

A very large Paid/trial load may still be partial. Wake displays a status banner and issue count so the viewer can evaluate completeness.

Limits shared by both plans

• Maximum five selected fields per gadget.
• Description, attachments, comments, worklogs, and similar heavy fields are not selectable.
• Charts use only configured fields.
• Aggregates use only loaded issues.

Pricing

Pricing, trial length, billing tier, renewal, cancellation, and refunds are controlled by the final Atlassian Marketplace listing and Atlassian’s billing process. Do not publish pricing in this file until the Partner Portal configuration is approved.